More and more governments are using interactive technology to allow easier citizen access to services, such as online registration and licensing, payment of fines, purchase of rapid transit tickets, paying water, gas and electric bills, making reservations for public facilities and more. Wireless technology helps governments make interactive citizen communications more efficient, more immediate and more personalized. In addition, wireless technology enables government officials to provide faster, more effective service, and allows them to follow up with the citizen on the website or by e-mail, confirming information, providing service updates and offering a method for further feedback.
These wireless broadband solutions provide connectivity whether inside a building, outside a building, between buildings or throughout the community. They not only provide the enhanced information and ease of contact that improve citizen communications, they also enable information sharing across departments and agencies, while significantly reducing operating expenses. This internal cooperation also helps governments deliver citizen services faster and better.