With many years of experience and expertise gained from working with a wide variety of client applications, Radio Wave has a strong knowledge base that enables efficient and comprehensive support for our clients.
The basis of the technological support offered is derived from the strategic partnerships developed with leading global wireless technology players such as Kenwood Communications, Vertex Standard Horizon (Owned by Motorola and previously known as Yaesu), Motorola, Starcom Systems Israel, Altech Netstar South Africa, Thuraya, Inmarsat and Insmarsat. Accordingly, we haev access to the leading edge of international developments in the wireless communications and tracking solutions field and can provide our clients with the most appropriate technology, Equipment, software, accessories and services
Our extensive infrastructure of services, sales, support and training helps ensure the success of our clients' communication systems and tracking solutions. Our services center also offers superior training facilities, so that our clients can be fully equipped to operate their communication systems.
Our technical support services include: warranty, email query response, specialized training, online handbooks and documentation and spares supply.
Radio Wave is a business within which the various divisions form an integrated unit, to ensure shared knowledge, maximum efficiency and consistent logical flow.
For UTRACK customers, all of this is backed by our 24x7 control room/support centre complete with Fully Trained IT Personnel's and Auto Electricians Staffs who are milti-skilled and can offer the best, most efficient and personalized service to meet your business needs.
WORKSHOP, SUPPORT CENTRE, FLEXIBILITY and FIELD MOBILITY
We have a fully equipped workshop which has all the important testing equipment required for radio and VLU communications trouble shooting, servicing and repair, including signal generators, oscilloscopes, frequency generators, frequency counters, dummy loads, RF Meters supporting by a full range of support tools and equipment.
We have a mobile workshop which is specifically for supporting field installations, which is equipped with; electrical generators, power drill, grinder, electric and gas welding, ladder, safety belts and a full range of support tools and equipment. We also have Ten vehicles in support of staff and material transportation needs on different sizes and shapes to suite the loads.
